About Xanadu:

At Xanadu, we are learners, innovators, researchers, collaborators and problem solvers. We are creating something that has never been built before. Few people in their life will be able to be a part of something like this, where if we are successful, the technologies we develop will solve some of the world’s most challenging problems, and literally change the world. And that is something to be excited about!

About the Role & Your Responsibilities:

As an IT Systems Engineer at Xanadu, part of duties will be to support in daily IT operations and support, deploy and manage on-prem and cloud infrastructure, oversee user and application management, provide networking support and collaborate with our network engineer.

What You’ll Be Doing

• Troubleshooting hardware, software, and network issues to deliver prompt and effective technical support to employees
• Install and configure Linux, Windows and MacOS machines
• Perform moves, adds and changes of software and hardware for all equipment.
• Administer and maintain user accounts and permissions
• Install and assist with testing of new application releases, enhancement requests, and bug fixes
• Track and maintain IT inventories
• Manage on-premise and cloud servers (mostly Linux), using ansible, bash and terraform
• Maintain and improve the existing IT infrastructure monitoring.
• Analyze and help drive the growth of our IT operations and processes.
• Support network engineer in day to day tasks
• Own, participate, and support project-based work

Basic qualifications and experience:

• Bachelors and/or Masters Degree in Computer Science, Information Systems or Computer Engineering or equivalent experience
• Diploma or post-secondary education in Computer Science or a related field
• 5-10 years of experience in a related IT position
• Strong experience with Unix/Linux system administration
• Experience with bare metal servers
• Hands-on experience with networking devices
• Some knowledge of Python, Bash, or other scripting languages for automation and troubleshooting
• Detail-oriented and able to perform in a high-pressure/high-paced environment.
• Experience working in an agile delivery environment
• Willingness to be part of on-call rotation and weekend IT related activities

Preferred qualifications and experience:

• Experience with one of the major cloud providers, AWS preferred.
• Experience in security operations, incident response, vulnerability assessments, and network architecture design
• Experience in setting up network Infrastructure, storage, and file share systems
• Recognized certifications (AWS/Azure, Redhat, Networking, Security, etc)
• Experience building and/or maintaining DNS and DHCP servers in an enterprise environment
• Worked in a startup environment and understands the importance of wearing multiple hats

Our values are important. They are fundamental and lay the foundation for culture at Xanadu. Learn more about our values here.

At Xanadu, we are committed to building an inclusive, safe, and equitable culture and fostering an environment where our employees feel included, valued, and heard. We are committed to meeting the needs of all individuals and support a barrier-free workplace. Should you require accommodations at any point during the recruitment process please contact Recruiting at recruiting@xanadu.ai.

Note: Xanadu will never ask you for bank account information as part of the interview process. Please report any suspicious activity to recruiting@xanadu.ai.