Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI. 

A consistent leader on review platform G2, our cutting-edge technology and customer-centric support enables conversational automated experiences across all text-based communication channels. 

Thanks to Artificial Intelligence built and researched in-house and an expert 150-employee-strong team, Ultimate counts players from DeepL to Deezer, and Zendesk to Zalando among its global customer base. Companies such as these can expect to reach automation rates of 60% across chat, email, messaging, and more — in 109 languages, 24/7. 

Adding to our track record of measurable ROI and cost savings for businesses, our just-launched product addition, UltimateGPT, uses the same generative AI tech behind ChatGPT to deliver accurate support automation in mere minutes. 

Visit us at: ultimate.ai

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helsinki, finland

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Ultimate.ai

OMERS Ventures (Twitter: @OMERSVentures) is the venture capital investment arm of OMERS, one of Canada's largest pension funds with $55.1 billion in net assets. It is an initiative of OMERS Strategic Investments (OSI), an investment entity with a mandate to build long-term strategic relationships with like-minded partners. As both an institutional angel investor and a later-stage investor, OMERS Ventures is looking for successful companies with significant growth potential and market opportunities. We are seeking like-minded partners with a shared vision of building a vibrant and successful knowledge economy.

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