Job Description

Are you a Sr Web Developer who is deeply passionate about the web and loves to make user experiences fascinating and dynamic? You define creativity combined with strong coding skills, deep understanding of enterprise systems and know that our existing customers demand great things for their custom solutions. Building web applications that include security, session management, and best development practices is second nature to you.You like to talk to customers and assure that your innovative projects meet and exceed their expectations for the best Zendesk experience possible.

What you get to do every day:

• Drive and code solutions for customers. Enabling innovative solutions for their Zendesk

• Collaborate with other key stakeholders to deliver on time tested and reusable code in a fast-paced environment

• Identify business need and adapt solutions that align with the customer's brand

• You work at the crossroads of business needs and development and can deliver rapid iterations that drive customer experience and satisfaction

• Drive out business requirements and complete functional and technical designs with the customer

• Work with professional services leadership and others to create beautifully simple technical solutions

What you bring to the role:

• BSc and a minimum of 4+ years experience with both front-end and back-end technologies to include: Vue.js, HTML5, CSS3, JavaScript.

• Expert knowledge of compatibility and cross-browser issues

• SaaS platforms integration experience. Designing enterprise level solutions

• API Integrations

• Able to iterate quickly turning mockups into HTML and CSS

• A passion for the end-to-end solutions that drive the user experience and customer satisfaction

• Experience caring for the technical needs of sites, apps and integrations with high volume traffic

• Thorough understanding of how a mobile user experience differs from the experience on a web or other application

• Self-driven & detail oriented. You better be able to prioritize and multi-task because we have a lot of cool stuff for you to work on!

• Results-oriented problem diagnosis and creative problem solving skills

What we can offer you:

The opportunity to learn, or improve on your skills in:

Zendesk API

Zendesk App Framework

Zendesk Channel Framework

Zendesk REST API

ES6, jQuery, underscore, momentjs

Vue.js

JWT, oauth

git

Webpack

Adobe

InVision App

Where We Work
Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.