Job Description

Accounts Receivable Intern, Finance Shared Services (Manila)

Ignite Your Finance Career with Zendesk Manila!

Ready to launch your finance career and earn as you learn? If you've got a sharp eye for numbers and a thirst for knowledge, you're in the right place. Zendesk's Finance Shared Services team is searching for a dynamic and motivated Accounts Receivable Intern to bring fresh energy and ambition to our operations.

Position: Accounts Receivable Intern

Location: Manila, Philippines (In Office)

Why Join Zendesk?

At Zendesk, we don’t just deliver exceptional products and services; we foster a culture of innovation, collaboration, and continuous improvement. As an Accounts Receivable Intern, you will be a key player in ensuring our financial operations run smoothly, significantly contributing to our mission of driving success for both our customers and internal teams.

Key Responsibilities on a Day-to-Day:

• Invoice Management: Upload invoices via customer portals to ensure timely and accurate billing.

• Support Activities: Assist with Cforia activity completion as required to facilitate efficient accounts receivable processes.

• Data Clean-up: Maintain and organize data for Collections & CashApps, ensuring all records are up to date.

• Documentation: Create proforma invoices and update account profiles in systems like Zuora, Cforia, and NetSuite.

• Account Maintenance: Update contacts, PO numbers, and NetSuite tags to maintain accurate customer profiles.

• Payment Review: Review unapplied receipts to ensure proper allocation and reconciliation.

• Team Engagement: Participate in team-building activities such as Happy Hours to foster a collaborative work environment.

Skills and Qualifications

• Education: Currently enrolled in BS Accountancy or any other related business course.

• Commitment: Willing to complete at least 300 hours of internship.

• Location: Ability to work in our office located in Net Park Building, BGC, Taguig, 1634.

• Schedule: Available for a day shift schedule, 8 AM to 5 PM.

• Communication: Strong communication skills, both written and verbal, to effectively interact with team members and stakeholders.

• Technical Skills: Proficient in MS Office (Excel) and Google Workspace (Docs, Sheets, Slides).

• Work Ethic: Ability to thrive in a fast-paced, rapidly growing environment; strong multitasking and organizational skills.

• Independence: Capable of working with minimal supervision, maintaining speed and accuracy in all tasks.

What's in It for You?

• Real-World Experience: Gain hands-on experience in a leading global company’s finance team.

• Professional Growth: Develop critical skills and knowledge that can accelerate your finance career.

• Networking Opportunities: Build valuable connections with professionals and fellow interns.

• Positive Work Environment: Join a supportive and innovative team that values collaboration and continuous improvement.

Take the next step in your career with Zendesk and make a meaningful impact on our organization’s success. Apply now and be part of a team that values your growth and development!

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.