Find your next opportunity

Don't see your ideal job listed? Send us a General Application here!



Austin, TX, USA · San Francisco, CA, USA
Posted on Friday, July 28, 2023
In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. Smile is the largest provider of loyalty programs in the world. They power the loyalty programs for over 40,000 eCommerce merchants, which have rewarded over 100 million people. These user numbers are growing rapidly, especially with the recent acceleration of eCommerce worldwide.
Above all, we strive to make people happy - from the merchant to their consumer, to our own team. The Smile team is globally distributed with employees in Canada, the USA, South America, EMEA, and APAC. We've been recognized as a "Best Place to Work" in Canada and look forward to expanding this on a global scale. As a business, we are in constant evolution and the same is true of our people. We’re here to support each other in our growth. We talk about our career & personal goals and lean into the diversity within our people for mentorship, tools, and encouragement to grow.
Our values:
Be Humble - think of the team before thinking of yourself. Find the solution that creates the most competitive advantage for our merchants, regardless of their source. Celebrate everyone’s wins as if they were our own and go out of our way to give others recognition.
Be Hungry - set hard goals, ask lots of questions, and learn every day. Our drive to help others keeps us committed to infinite learning and taking initiative when no one is watching. We welcome ambiguity as it is an opportunity to leave our mark and understand autonomy and accountability go hand in hand.
Be Human - show empathy towards others, and consider the impact of your decisions on others. We know that Smile.io as a business is in constant evolution - the same is true of our people. We’re here to support each other in our growth, so we talk openly about our career & personal goals. With such a diverse team of people, we know we can offer you the mentorship, tools, and encouragement you need to grow.

Job Description

  • You tell us! What roles or departments do you think you would succeed in?
  • Where have you had impact at your current or previous employer?
Our commitment to candidates:
At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.
At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.