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Software Engineer II - Retention

Rover

Rover

Software Engineering
Seattle, WA, USA
Posted on Monday, June 17, 2024
Who we are:
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Meet the Retention team:
The Retention team is building sitter tools and owner experiences that make pet owners want to keep using the Rover platform. We are focused on creating a smooth and enjoyable in-stay experience, developing lasting relationships between owners and their sitters, and ensuring frictionless rebooking with trusted pet sitters.

Some of the team initiatives include:

  • Rover Card improvements – “Rover Cards” are summarized reports of a pet’s service that include things like walk route, pictures, and notes from their sitter.
  • Scheduled rebooking – Instead of booking a walk for this Wednesday, we’ve created a schedule feature that allows owners to book service every Wednesday and manage that schedule with their sitter.
  • Communications Platform – Ensuring a world class communications platform enabling communications between our owners and sitters as well as Rover and it’s users

We're looking for engineers who:

  • We’re looking for an experienced software engineer to accelerate our team's initiatives and improve Rover’s customer experience.
  • Our team owns a wide swath of the Rover experience opportunities to work both frontend and backend exist on the team.
  • Rover’s technical stack is Python/Django, React, andReact Native, but experience in any similar web application framework is valuable.
  • Ideal candidates will have full stack web application development experience with similar tools and should be comfortable tackling projects from end to end.

Requirements:

  • Enjoy building customer-facing products that improve people's and pet's lives!
  • Enjoy seeing their own efforts have an outsized impact on the business and our customers.
  • Are passionate about API design, observability, and building platforms
  • Are eager to learn and improve their craft as a software engineer and share that experience with their team members
  • Are excited to learn new technologies and contribute across the stack.
  • Are able to take partner with our product stakeholder to refine requirements, work with others to figure out what needs to be done, and drive a project forward.
  • Enjoy being part of a great community of pet lovers.

Your Qualifications:

  • 2+ years experience as a professional software developer.
  • Comfort working across the entire system from frontend to backend.
  • Experience with Python or another backend language.
  • Familiarity with relational databases and schema design.
  • Passionate about automated testing, code quality, and engineering best practices.
  • Experience with large distributed systems with an emphasis on observability, instrumentation, monitoring.
  • Intuition for when to call it "good enough", and when to put in the extra time to polish.
  • You get along well with others and thrive in a collaborative environment and your values align with Rover's Core Values.

Benefits of working at Rover.com

  • Competitive compensation
  • 401k
  • Flexible PTO
  • Competitive benefits package, including medical, dental, and vision insurance
  • Commuter benefits
  • Bring your dog to work (and unlimited puppy time)
  • Doggy benefits, including $1000 toward adopting your first dog
  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
  • Regular team activities performed in person and virtually

Compensation:

  • In the greater Seattle area the first-year salary range is $118,476-152,686. Additionally, Rover offers benefits to full-time employees.
  • The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.
Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.