You’ll collaborate with customers, sales, product, engineers, to help deploy and support our tool in some of the world's largest retail customers. If you have a passion for retail productivity, thrive on solving complex problems, integrating cutting-edge technology, and building products from the ground up, this could be the role for you.

📍 Location: US, remote (East Coast)

🕒 Type: Full-time

About Us

Quorso is the Intelligent Management platform enabling retailers to create a truly connected enterprise. Our platform turns the endless data and reports that operators receive into smart, actionable workflows, driving performance across stores. We work with the world’s largest retailers across 50k stores (their combined P&L is the size of Argentina) to drive operational excellence and the results speak for themselves.

Quorso's been in the UK's Fast50 fastest growing companies in the last 5-years and our customers span US, UK and Mexico

About the role

This is an incredibly important role for us here at Quorso. As part of the implementation team, you will be the cornerstone between the customer and software.

Your day to day will include working with stakeholders of our enterprise customers, understanding their business operations, defining and scoping use cases, and integrating and transforming large data sets.

Anyone wanting this role will need strong SQL skills, experience with excel and working with large data sets and be comfortable with context switching.

Your responsibilities will include:

Working with stakeholders of our enterprise customers to understand the operations of their business, define and scope their use cases for Quorso

Configuring Quorso for new customers and new sectors, using internal tools

Project Managing deadlines and stakeholders to ensure we deliver for our customers

Working closely with client leads, Quorso Customer Success and Engineering teams to deliver successful technical and operational roll-outs of Quorso

Continually exploring new ways to expand clients’ use cases and improve their use of data.

Working with product, customer and engineering teams to improve the function.

Helping to build a consistent and reliable support function

You will have:

• 2+ years of experience on data implementations in e.g. Business Intelligence teams, preferably in the retail sector

• Strong process and program management expertise

• A focus on Data Insights and Analytics working with large data sets

• Skilled in Business Intelligence tools, SQL and excel

• Familiarity with a range of business topics and issues across 2 or more industries

• The ability to build relationships with clients' senior managers

• Familiarity with our core industry, Retail

• Excellent communication (verbal and written) and interpersonal skills, able to work with business and technical teams

• Working knowledge of management & financial reporting

• Bachelor's or Master’s degree from a leading university

Even better if you have:

• Operational experience of using data to make decisions

• Experience in driving operational transformations

Is this you?

• A highly driven individual with a strong sense of urgency

• Self-directed and resourceful with a strong predisposition to delivery

• Entrepreneurial in outlook

• Able to develop a big-picture plan and also execute meticulously against

• Able to context switch and prioritize across competing priorities

• An effective leader

• Someone who enjoys building relationships

• Creative and analytical with strong business acumen

• A ruthless prioritizer when things get busy

• Humble and to the point

Location

US, Remote First but regularly meet at customers

One last point…

It is our goal to be a fully diverse organization. We welcome people from all backgrounds and are especially focused on building balanced and open teams.

Department

CS & Transformation

Locations

USA

Remote status

Fully Remote

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