The company

At PrimaryBid, we’re shaping innovative experiences to re-imagine the world of capital markets by democratising public access and connecting companies with their communities. We are committed to creating market-leading ways to simplify and demystify public investing, to help businesses grow, and to change the global narrative of retail inclusion in capital markets.

The role

We’re passionate about creating the best employee experience, whether it’s before an employee joins us or once they arrive, and one that reflects our virtues and makes a lasting first impression. PrimaryBid employees are your customers and this role is all about creating a first class experience for them.

This is a true generalist role for someone who is comfortable taking the initiative and getting stuck in. You must have an impeccable attention to detail and have worked within a fast paced start-up environment where you can juggle and quickly execute on multiple tasks across people operations & experience to a high standard.

Key responsibilities

Operations

• Constantly review, improve and automate people processes.
• Own the execution of our people initiatives e.g. goal setting, engagement surveys, and performance management.
• Ensure accuracy of our people system data, providing regular reports and insights.
• Ensuring up to date documentation for all policies, procedures and training guides.
• Go-to for people queries and inbox.
• Confidently manage and execute payroll & benefits.

Employee Experience

• Responsible for designing, managing and executing critical aspects of our employee experience.
• Own and streamline onboarding/re-onboarding/offboarding: ensuring managers/department leads are fully equipped and engaged to deliver a positive experience.
• Coordinate and track L&D efforts: ensuring employees are up-to-date with training, learning tools are fit for purpose and there’s a clear return on investment.
• Maximise employee engagement through regular feedback from the business and in partnership with the team.

Support people projects

• Actively involved in the design of our EVP, including the launch and embed of our virtues.
• Own and support various projects within our People roadmap, from inception to completion, ensuring they are delivered on time and in line with our virtues.

Requirements / Experience

• CIPD Level 5 or equivalent experience.
• Solid experience in a full-cycle people role, crafting excellent employee journeys that are motivating and impactful.
• You have supported, coordinated and executed on payroll for global firms, confident working with payroll tools and providers.
• Experience supporting design and implementation of various people programmes e.g. L&D, benefits review, performance management.
• Possess a strong understanding of HR processes. You enjoy keeping up to date on HR best practice & employment law change.
• Take ownership of projects from scope to execution. Can comfortably define project scope, objectives, timeline, and plans.
• Demonstrate a passion for working with people, mentoring junior team members and engaging with stakeholders.
• Approach work creatively, seek innovative solutions and embrace learning.
• Possess strong attention to detail, data skills for analysing and presenting insights.

Interview Process

• Initial chat with Talent Partner (Hangout)
• 1st stage - interview with People Operations Manager
• 2nd stage - case study
• 3rd stage - interview with People Operations Manager and Lead People Partner
• Final interview - CPeO
• Offer
• Join!