Content Analyst Intern
Marketing & Communications, IT
Vancouver, BC, Canada
Posted on Wednesday, June 22, 2022
👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue.
Who are we?
Klue is a VC backed, capital-efficient high growth SaaS. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day.
We’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.
We’re growing and currently looking to add a Content Analyst Intern to our team. The purpose of this role is to provide exceptional service while paying meticulous attention to detail, and ensuring that customer content is following best practices and optimized. This Intern will support the business on the front line of Customer Success to ensure that key customers, receive accurate and timely updates to the content that is migrated to and hosted in Klue.
This internship will span across several functions of the Customer Success department and will give you a broad view of what it takes to run a company. Klue is a very collaborative company where we believe in the value that can be unlocked by sharing data insights across departments and clients - you'll be getting a full picture of how a SaaS company on a rocketship trajectory operates. You’ll have many opportunities to listen in on strategic conversations and will be encouraged to ask questions along the way. As the company grows, we will have many roles to fill within the CS department and would hope the right candidate would consider returning one day.
As a content analyst intern, you will be focused on helping our ever-growing list of customers migrate and elevate their content.
You’ll get exposure to best practices for competitive content and ensure content is optimized for end-user consumption, supporting our customers like Dell, Adobe and Shopify. The role will include effectively communicating recommendations, training end-users, and monitoring third-party content for adherence to Klue's best practices.
This is You:
- You enjoy writing and are a strong writer
- Highly analytical and critical thinker
- You like ambiguity and thrive in fast-paced environments
- Ability to digest complex data and identify trends
- Creative problem solver
- Strong communicator and team player
Bonus points for...
- Experience working in SaaS, Sales, Marketing or Content creation positions.
What you'll be measured on:
- Ability to quickly ramp on new technologies.
- Efficiency in content transformation and migration.
Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.
We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.
All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:
✅✅ Win-Loss Acquisition (2023)
🅰️ Series A (2020)
🐅 Series B (2021)
🐝 About Us
See more open positions at Klue
Something looks off?