Do you have a passion for building a positive work environment?

Then Jobber might be the place for you! We’re looking for a Workplace Coordinator to join our People Team at our office in Edmonton, AB.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

The People team at Jobber builds an environment where the very best people can do amazing work. Whether it is your first point of contact with one of our recruiters, engaging in our custom onboarding program, or reaching out to one of our business partners, the People team is here to help you be successful.

The Employee Experience team is responsible for ensuring employees have a best-in-class experience in all work environments - remote, in-office and hybrid. This team is often one of the first points of contact for a variety of needs and requests.

The role:

Reporting to our Manager, Employee Experience, the Workplace Coordinator will lead the day-to-day operations at our Jobber office in Edmonton, while also playing a vital role in supporting a number of in-office initiatives. This position is a great fit for someone looking to move into a fast-growing and dynamic startup, where they can flex their organizational skills while utilizing a passion for people. This position will have a significant impact in creating and maintaining a positive employee experience for Jobberinos.

The Workplace Coordinator will:

• Manage in-office operations, including visitor greetings, courier handling, office organization, and executing in-person engagement activities.
• Oversee the in-office food program, including stocking snacks, drinks, and ordering catered lunches for bi-weekly stand-ups and special events.
• Assist with team offsite logistics, visitor interactions, facilities maintenance, ordering supplies, and office procedures.
• Provide office tours, help employees connect, and ensure they have the resources they need.
• Handle internal helpdesk tickets, troubleshoot office-related requests, and ensure timely resolutions.
• Plan and coordinate in-office events.
• Update and maintain guides and documentation for office operations, employee experience, and health and safety.
• Support satellite offices virtually with catering, communications, and office access.
• Contribute to the People team's strategy, supporting onboarding, researching new tools, and assisting with company-wide events.

To be successful, you should be able to:

• Be supportive, Have no problem asking others “how can I help?” or “can I get help?” to clear roadblocks and build relationships. You encourage feedback and incorporate it to make the workplace even better.
• Be collaborative. You’re adept at working with different folks at Jobber or the general public to anticipate challenges, evaluate options and solutions, and take action when necessary. You know that different folks communicate in different ways and can adapt to the situation as needed.
• Be adaptive. We’re one of Canada’s fastest growing companies, and with that comes change — you are comfortable multitasking, prioritizing, and able to negotiate deadlines. Things change quickly and you adapt, and focus on solutions.
• Be ambitious and humble. You challenge the status quo, and push for better, newer, and more innovative ways to do things — all while staying humble.

Nice to haves:

• Familiarity with corporate travel coordination, including booking and managing travel through company travel platforms.
• Proven ability to handle sensitive and confidential information with a high level of professionalism and discretion.
• Experience supporting people operations administrative tasks, such as onboarding and offboarding processes, and general people operations administrative tasks.
  
  

All interviews are being conducted virtually – via phone or video.

Please note: This is an office-based role. You will be required in-office Monday through Friday, 8:30 am - 5:00 pm MT.