Find your next opportunity

Senior Manager, People Partnerships



People & HR, Sales & Business Development
Toronto, ON, Canada
Posted on Saturday, June 1, 2024

Do you want to help build an environment where the very best people can do amazing work?

Then Jobber might be the place for you! We’re looking for a Senior Manager, People Partnerships to be part of our People department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional consumer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why Jobber is putting power and flexibility in the hands of entrepreneurs to build and grow their businesses how, where, and when they want!

Our culture of transparency, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Our employees likewise love the Jobber culture with 93% of employees recommending Jobber. Jobber has also been named on the Globe and Mail’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists for several years running.

The team:

The People team at Jobber builds an environment where the very best people can do amazing work. Whether it is your first point of contact with one of our recruiters, engaging in our custom onboarding program, or reaching out to one of our business partners, the People team is here to help you be successful.

The role:

Reporting to the Director, People, the Senior Manager, People Partnerships will lead a team of People & Planning Managers (HRBPs) and collaborate closely with senior leadership and department heads to implement People initiatives that enhance employee engagement, performance, and retention. You will be passionate about building strong relationships with senior leaders and stakeholders, aligning People initiatives with business objectives, and driving key People programs that enhance organizational effectiveness and employee performance as we continue to scale.

As the Senior Manager, People Partnerships , you will:

  • Lead and mentor a team of People and Planning Managers, providing guidance and support in executing People strategies and initiatives.
  • Collaborate closely with senior leaders and business unit heads to understand their needs and challenges, and develop People solutions that drive business success.
  • Partner with key stakeholders to develop and implement talent management strategies, including workforce planning, performance management, and employee development.
  • Understand Jobber’s People strategy and utilize it to drive performance through existing people programs and the development and delivery of new people solutions.
  • Provide expert advice and guidance on complex People issues, ensuring compliance with employment laws and company policies.
  • Drive change management initiatives and organizational development efforts to foster a high-performance culture.
  • Lead People projects and programs aimed at enhancing employee engagement, and performance across the organization.
  • Analyze People metrics and data to identify trends, insights, and opportunities for continuous improvement.
  • Stay connected to the tech sector by providing insights and advice on a rapidly changing competitive landscape.

To be successful, you should have:

  • Proven experience in People business partnering or People team leadership roles, preferably in a fast-growing tech organization
  • Strong leadership and people management skills, with the ability to inspire and develop a high-performing team.
  • Excellent interpersonal and communication skills, with the ability to build relationships, influence stakeholders and launch new programs company-wide.
  • Strategic thinker with a demonstrated ability to translate business needs into People initiatives and solutions.
  • Solid understanding of industry best practices, employment laws, and employee relations.
  • Experience in change management, organizational development, and talent management.
  • Resilient and persistent in the face of challenges, with the ability to bring innovation to your everyday work.

What you can expect from Jobber:

Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:

  • A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, RRSP matching, and stock options.
  • A dedicated Coaching and Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential.
  • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
  • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
  • To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!