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Senior Manager, Sales



Sales & Business Development
Canada · Remote
Posted on Tuesday, May 14, 2024

Are you a results driven sales leader with a track record of personal and professional excellence?

Then Jobber might be the place for you! We’re looking for a Senior Manager, Sales to help us deliver on our Sales team goals.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.

They all have an incredible passion for sales, our customer, and a connection to our purpose. This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily. They also want to see each other be successful, through regular 1:1’s which focus on performance, coaching, and long-term development - which is where this role comes in.

The role:

As the Senior Manager, Sales you will be responsible for cultivating a culture of excellence, growth, and achievement within our sales teams.

You will use your extensive sales experience and coaching skills to consistently level up your team, develop and execute strategies to acquire new customers, drive revenue growth through new and existing channels, and expand Jobber's presence in the market.

With a focus on data, you collaborate with Senior Leadership on annual plans for your functional area and lead quarterly execution. Your success is measured by your ability to develop excellent managers, teams, sales people, and processes that meet and exceed new customer acquisition and revenue targets.

As a Senior Manager, Sales, you will have the following responsibilities:

  • Sales Leadership: Lead and inspire a high-performing new business sales team including front-line team members and managers you will set clear performance expectations, and provide coaching and mentorship to ensure team members achieve their targets.
  • Strategy Development: Collaborate with the Director, Sales to develop and implement comprehensive sales strategies to drive new customer acquisition through new and existing channels, market penetration, and revenue growth in line with company goals.
  • Talent Management & Development: Plan, Recruit and Onboard teams to deliver against sales goals and targets. Develop and implement training programs, workshops, and resources to continually upskill our sales teams, focusing on sales methodologies, product knowledge, and customer-centric approaches.
  • Sales Process Optimization: Continuously assess and improve the sales process, tools, and methodologies and partner closely with operations and enablement teams to enhance efficiency and effectiveness.
  • Forecasting and Reporting: Leverage data and analytics to gain insights into sales trends, customer behavior, and market dynamics to identify new opportunities or areas for improvement. Prepare regular sales forecasts, reports, and dashboards to track team performance and provide insights to senior management.
  • Cross-Functional Collaboration: Collaborate closely with other departments, including marketing, operations, enablement, sales development, customer success, and product development, to ensure alignment with the company mission and goals.
  • Cultural Advocacy: Passionate dedication to upholding our company culture by being humble, supportive, and giving a shit and displaying unwavering support for our mission of helping small businesses succeed.

To be successful in this position, you will need:

  • Extensive experience in sales management or team leadership.
  • Extensive background as a front-line or second line sales leader in a high-volume, short-cycle, B2B environment.
  • Experience leading and driving cross-functional projects and teams
  • Proven track record of personal and professional excellence, career growth, consistently exceeding targets, and motivating others to do the same.
  • Strong proficiency in Salesforce, Excel spreadsheets, and data-driven methodologies.
  • Ability to balance big-picture thinking with meticulous attention to detail and execution.
  • Dedication to coaching and development, with the ability to identify strengths and growth opportunities in team members.
  • Exceptional communication and relationship-building skills, crucial for building trust with peers and key stakeholders in a fast-paced environment.
  • Proficiency in articulating and communicating strategic ideas to executives and translating high-level concepts into actionable plans.
  • A passionate commitment to sales, our customers, and a strong connection to our purpose of helping small businesses achieve greater success.
  • Remote in Canada with the ability to travel periodically

What you can expect from Jobber:

Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:

  • A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, RRSP matching, and stock options.
  • A dedicated Coaching and Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential.
  • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
  • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
  • To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!