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Software Developer, DevOps



Software Engineering
Metropolitan City of Rome, Italy · Bucharest, Romania · Metropolitan City of Milan, Italy
Posted on Tuesday, May 14, 2024

We’re looking for a Software Developer, DevOps who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), or in Hootsuite’s Hasselt, Bucharest, Rome, or Milan office, you will report to the Manager or Lead, Software Development, DevOps.


  • Write software - tools, libraries, automation, services
  • Design and build our infrastructure platform
    • Identify and implement new platform features
    • Research and evaluate new technologies
    • Refactor, rewrite or retire existing platform features
  • Operate our developer experience and production application environments
    • Diagnose and repair our distributed systems
    • Perform maintenance, upgrades, and migrations
    • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
  • Enable development teams
    • Provide executable interfaces to our infrastructure platform
    • Provide tools and best practices to support the entire software development lifecycle
  • Participate in a flexible on-call rotation
  • Communicate by writing documentation, participating in meetings, and showing off your work at demos


  • A degree in Computer Science or Engineering or equivalent experience and some practical or relevant experience working in an SRE, DevOps or software engineering role
  • An ability to write software and working knowledge of software engineering practice
  • Experience using infrastructure-as-code tools to build and run cloud infrastructure
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Self Development: is personally committed to, and actively works to continuously improve
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions.
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Preferred. Working knowledge of Linux systems administration, including troubleshooting
    system-level issues, networking (L3-L7) and basic monitoring
  • Preferred. Experience with operating, building and maintaining cloud infrastructure
  • Preferred. An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product


  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.