What is Flagstone?

Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.

Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.

A feel for our culture

To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.

That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.

We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.

But enough about us. Let’s talk about you.

Does this sound like you?

You have a wealth of experience working within regulatory requirements and are passionate about Anti Money Laundering and fraud processes. An excellent communicator, both written and verbally and can are able to accurately communicate information. A team player who proactively contributing ideas to optimise process efficiency across Remediation team and wider Operational teams. Great attention detail and meticulous approach to ensure accuracy and quality throughout the onboarding process

What you’ll do:

This role will report into the Onboarding Team Lead and will be contributing to the first line success of our remediation process. You will be integral in ensuring all Flagstones information to and from clients are accurate, complete and compliant with policies, guidelines and regulatory requirements.

• Conducting client periodic reviews in line with ongoing client management policy, adhering to set deadlines
• Conduct bank audits in line with ongoing client management policy, adhering to set deadlines
• Adhere to SLA and KPI’s in relation to Remediation team and escalated where required to the Team Lead
• Create and maintain effective relationships with various teams to deal with internal escalations
• Contribute to an environment of high engagement and high performance
• Act as a role model for Flagstone’s culture and behaviours

What you’ll bring:

• Working knowledge in AML/KYC - customer and enhanced due diligence, sanctions, PEP, Adverse media, and Financial Crime related screening
• Experience in FSCS test eligibility and identify information to run the test
• A Familiarity with CRM tools/Workflow management systems including tools such as Comply Advantage, Lexis Nexus, World-Check, GBG, Salesforce or similar
• An Ability to prioritise tasks, manage timelines and handle multiple projects simultaneously
• Knowledge of client onboarding best practices and industry trends
• A problem-solving mindset and conflict resolution abilities to address any challenges that may arise during onboarding process

How we reward you:

At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:

• Private healthcare
• Life insurance (four times your annual salary)
• Dental/optical care
• Matched pension contributions (5%)
• Income protection
• Around the World in 90 days (remote working)
• £1,000 annual learning bursary
• 25 days holiday (plus bank holidays)
• Remote working kit
• Additional 3 days community and charity leave each year
• Quarterly half days for Wellness leave
• Flexible bank holidays
• Gym discount

s our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.