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General Manager

Deliverect

Deliverect

Operations
Sydney, NSW, Australia
Posted on Jul 15, 2024
Your Impact
As the General Manager at Deliverect, you will be instrumental in driving the expansion and success of Deliverect in the [Specify Region, e.g., APAC] region. With full ownership of the P&L, your leadership will oversee all facets of the business, from customer acquisition and management to strategic planning and execution. This role demands a dynamic and results-driven leader who excels in SaaS sales, strategic planning, and team management to not only meet but exceed our ambitious growth targets.

A Typical Day

  • Set and drive the execution of strategic business initiatives, focusing on enterprise sales and partnerships to expand Deliverect's footprint in the region.
  • Cultivate revenue growth through existing customer relationships, employing diverse marketing channels and product strategies, while ensuring a personalized engagement approach.
  • Explore and capitalize on new business opportunities, prioritizing large business acquisitions within the region.
  • Develop and maintain executive-level relationships with key stakeholders, including restaurant groups, technology partners, business associations, and media outlets.
  • Collaborate with Engineering and Marketing teams to tailor products that support regional growth initiatives and enhance the sales cycle.
  • Regularly report on regional business activities, challenges, successes, and team performance to the broader business and key decision-makers.
  • Champion professional growth and development within the team, support recruitment processes, and promote Deliverect’s culture and values.

Your Expertise

  • Proven track record (7+ years) in general management or senior leadership roles within the SaaS and hospitality industries.
  • Demonstrated success (5+ years) in enterprise sales and managing large-scale partnerships.
  • Deep understanding of the [Insert Region] restaurant, grocery, and cloud kitchen sectors, including market dynamics, competitive landscape, and customer needs.
  • Strong financial acumen with experience in P&L management, budgeting, and forecasting.
  • Exceptional leadership and people management skills with a proven ability to build and develop high-performing teams.
  • Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Data-driven approach to decision-making, with experience leveraging analytics to drive business growth.
  • Proficiency in CRM software (HubSpot) for managing customer relationships and sales pipelines.
  • Experience with data analysis and business intelligence tools (e.g. Looker) for performance tracking and insights.
  • Familiarity with project management tools (e.g., Asana, Trello) for efficient task management and collaboration.
  • Ability to collaborate with, Sales, Customer Success, Marketing, Product, Engineering, Finance, and Human Resources teams daily.
  • Able to engage and nurture relationships with Restaurant groups, technology partners, industry associations, investors, media
  • Proficient in developing and executing regional growth plans, building and scaling the sales and customer success teams.
  • A history of managing regional P&L and financial performance.
  • Identifying and growing strategic partnerships and alliances within the region.
  • Overseeing product launches and go-to-market strategies within the region while conducting, continual market research and competitive analysis.

Additional Information

  • This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our George Street Sydney Office and 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills being essential.
  • In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization