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Senior Product Manager



Ghent, Belgium · United States
Posted on Wednesday, October 11, 2023
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Welcome to the epicentre of the digital ordering revolution—Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear.
Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home.
We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success—a role we take immense pride in.
Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword—it's our way of life.
Your Impact
As a Senior Product Manager at Deliverect, you'll play a pivotal role in shaping the future of our integration ecosystem. You'll lead the strategic direction for [Domain Name] integrations, crafting a best-in-class product roadmap that unlocks the full potential of Deliverect for businesses and partners. Imagine yourself as the architect, leading a team of talented Product Managers to translate customer needs and partner capabilities into groundbreaking solutions. Through data-driven decision-making and a collaborative spirit, you'll ensure seamless connections across platforms, directly impacting the success of Deliverect, our valued customers, and the team you'll lead.

A Typical Day

  • Define the product vision, roadmap, and GTM strategy for your assigned Domain, conducting in-depth market research and competitive analysis to identify new opportunities.
  • Oversee the work of your product management team, providing guidance, mentorship, and fostering a culture of innovation and excellence.
  • Analyze user data, market trends, and partner capabilities to inform product decisions and roadmap development.
  • Collaborate with internal (Engineering, Design) and external stakeholders (Partners) to define product requirements, features, and functionalities.
  • Oversee the implementation of new integrations, ensuring a smooth and successful rollout for customers.
  • Establish frameworks and metrics to measure the impact of integration solutions, quantifying success for both Deliverect and its users.
  • Continuously learn and evolve, fostering a dynamic environment where your team pushes the boundaries of innovation within the order management landscape.

Your Expertise

  • 5+ years of experience in product management, with a proven track record of successfully launching and scaling innovative B2B SaaS products.
  • Deep understanding of the order management industry, market trends, and customer needs within the food delivery space.
  • In-depth knowledge of POS, third-party delivery platforms, and payment processing systems, with a keen eye for potential integrations.
  • Strong leadership and delegation skills, cultivating a high-performing and collaborative product management team.
  • Advanced analytical skills, leveraging data to measure product success and inform strategic decision-making.
  • Excellent communication and interpersonal skills, effectively conveying complex ideas to both technical and non-technical audiences.
  • Experience working in a fast-paced, dynamic B2B SaaS environment, thriving on constant learning and innovation.

Additional Information

  • This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our Ghent office and 2 days of remote work.
  • Fluency in English with an additional regional language is a great plus.
  • In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization
Join Deliverect: Where You Shape Tomorrow's Success
At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.
Equal Opportunities at Deliverect:
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.