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Product Marketing Manager



Marketing & Communications, Product
London, UK
Posted on Thursday, July 20, 2023
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Step into the world of Deliverect's Marketing Department—a vibrant collective of creative, data-driven, and results-oriented professionals fervently dedicated to realising Deliverect's mission of empowering businesses to deliver the ultimate order experience. We don't just put customers at the centre of our strategies; we place them in the spotlight, understanding their needs and desires to craft marketing campaigns that truly resonate.
At our core lies data—a guiding force steering every decision, from campaign strategy to creative execution. The effectiveness of our campaigns isn't just measured; it's a constant process, allowing us to be agile in our tactics and ever-responsive to the evolving landscape. Collaboration is our mantra, working seamlessly with other departments at Deliverect to develop and execute initiatives in perfect alignment with our overarching business goals.
But we're not just about meeting goals; we're about surpassing them. Our commitment to continuous growth and innovation positions Deliverect as an industry leader in marketing approaches. Join us in a team that doesn't just market; we redefine and elevate the entire experience, making every interaction with Deliverect a journey worth remembering.
Your Impact
At Deliverect, we are revolutionizing order management for the hospitality, grocery, and soon retail industries, helping them thrive in a fast-paced digital world. As a Product Marketing Manager, you will play a critical role at the intersection of product development and marketing strategy. You will be the voice of our customers and partners, ensuring that the products we build are relevant and impactful. Your strategic insights and innovative marketing campaigns will drive product adoption and customer satisfaction, contributing significantly to Deliverect's ambitious growth mission.

A Typical Day

  • Generate actionable insights about users and prospects to inform strategic decisions and guide product development.
  • Develop compelling product positioning and messaging frameworks that resonate with our target audiences.
  • Plan and execute go-to-market strategies and campaigns for product launches, ensuring successful market penetration.
  • Lead marketing campaigns designed to drive product adoption, customer satisfaction, and engagement.
  • Create a learning agenda and rapidly experiment with new ideas to optimize marketing initiatives.
  • Build effective sales enablement tools to support the sales team in accelerating deal success and closing opportunities.
  • Develop engaging content such as blog posts, case studies, and white papers to support marketing efforts and communicate product value.
  • Track and analyze product marketing metrics, such as product adoption rate and user engagement, to assess the effectiveness of marketing strategies.

Your Expertise

  • 5+ years of experience as a Product Marketing Manager or in a similar role in the business-to-business SaaS industry.
  • Experience of working on early product market fit is required.
  • Strong understanding of B2B marketing principles and strategies.
  • Proficiency in marketing automation tools and analytics platforms.
  • Experience with content creation, including blog posts, case studies, and white papers.
  • Strong analytical skills to translate data into actionable insights.
  • Ability to develop compelling product positioning and messaging.
  • Excellent project management skills to juggle multiple campaigns and deadlines.
  • Proven ability to work independently and take ownership of projects.
  • Collaborative spirit and ability to work effectively with cross-functional teams (Sales, Product Development, etc.).
  • Willingness to learn and adapt in a fast-paced environment.
  • Ability to develop engaging marketing campaigns and assets.
  • Comfortable using data to inform decisions and measure the success of marketing initiatives.
  • Some understanding of the food service industry is a plus.
  • Passion for B2B SaaS: Enjoys promoting complex solutions to businesses.

Additional Information

  • This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our London, United Kingdom offices both 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills being essential. Candidates must apply to the location where they have the current legal right to live and work. Relocation will not be provided at this time.
  • In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization.
Join Deliverect: Where You Shape Tomorrow's Success
At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We bring to the table
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek Into Life at Deliverect
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.
Equal Opportunities at Deliverect
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.