Find your next opportunity

Senior Instructional Designer



Kitchener, ON, Canada · Remote
Posted on Monday, December 11, 2023

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.


As a leader within the instructional design team, Senior Instructional Designers (SID) guide and support the strategy, planning, research, design and development of instructional material for client projects. The main responsibility of the SID will be working with client stakeholders, learning strategy, and the courseware team to support client projects and ensuring alignment to instructional design best practices, pedagogical approach across segments, and helping provide functional oversight of instructional design work to ensure alignment to client vision, goals, and expectations.


  • Act as lead instructional designer on strategic courseware development programs
  • Define and document best practices and ensure alignment across project delivery team
  • Support presales efforts with current and prospective guidance to promote LCS and offer quality solutions
  • Collaborate with Learning Strategy Consultants to understand client vision, goals, learner persona, and learner experiences, to effectively support delivery teams
  • Cater training materials and course content to suit different methods of delivery (instructor-led, self-paced, synchronous, asynchronous, blended, etc.), and different business segments (K12, Higher Education, and Corporate)
  • Collaborate with clients, Subject Matter Experts (SME), and key stakeholders to conduct needs analysis and establish clear learning objectives/goals
  • Collaborate with delivery teams to drive a shared understanding of client vision/goals throughout multimedia development, navigational design, and the design of content experiences
  • Apply pedagogical theory and instructional design principles to strategy, planning, development, and design
  • Triage client requests, set priorities, and suggest custom solutions that fit within project scope
  • Collect, review, and revise course content from clients and ensure it best supports learning objectives/client vision
  • Develop course content while leveraging the features and functionality of Brightspace
  • Monitor progress and communicate roadblocks through regular touchpoints and emails with client and internal Project Managers
  • Collaborate with project team to address roadblocks and find efficiencies
  • Other duties as assigned



  • Strong written and oral communication
  • In-depth knowledge of instructional design principles and practices including the ADDIE model, adult learning principles, interactive learning design, and blended learning techniques
  • Ability to monitor progress and take initiative to address roadblocks alongside project managers
  • Ability to take abstract visions and goals and translate them into valuable deliverables


  • Working with client stakeholders and executives
  • Completing needs analyses for clients
  • Collecting, reviewing, revising course content to support learning objectives and client vision
  • Working with learning management systems, specifically Brightspace
  • Storyboarding and scripting to support multimedia creation
  • Analytical, consulting, and organizational abilities
  • ADDIE course development
  • Proficiency in MS Office
  • French language skills considered an asset


  • Very strong related experience in developing learning solutions across different learning segments
  • Demonstrated experience working with client stakeholders and supporting program delivery
  • Applying pedagogical theory and instructional design principles to strategy, planning, development, and design
  • Experience with developing digital content for various audiences
  • Leveraging different tools and functionality of Brightspace (or other LMSs) to integrate interactivity, multimedia, LMS tools, and features.
  • Adapting training materials and course content to suit different methods of learning delivery (instructor-led, self-paced, synchronous, asynchronous, blended, etc.).
  • Adapting training materials and course content based on different business segments (K12, higher ed, and corporate)
  • Triaging and prioritizing client requests and suggesting innovative solutions that fit within project scope

Recommended Education:

  • Degree in Education, Adult Education or Instructional Design
  • Master's degree in Instructional Design, Instructional Technology, Education or equivalent experience

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;

  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.