About the opportunity

This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!

Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.

Please note this is an onsite role based in our Central London office.

What to expect?

• Focus on lead generation for net new customers

• Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings

• Proactively engage with and reach out to new prospects

• Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach

• Collaborate with assigned Account Executives, handing off qualified prospects

• Successfully reach pipeline targets on a monthly, quarterly, and annual basis

• Build relationships with key decision-makers across a number of industries

What do you need to be successful?

• 1-2 years of work experience preferred; and previous SDR experience is highly advantageous

• Interest in a career in sales, lead generation, or any other customer-facing function

• Strong communication skills in English is a must; additional fluency in a European language is a plus

• Excellent oral and written communication skills

• Seeks to understand the customer’s needs, objectives and challenges

• Ability to proactively qualify customer needs

• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals

• Ability to build rapport with prospects, colleagues and other stakeholders

• Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward

• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required

• Detail oriented and data driven

• Ability to work with standard software such as Salesforce, etc.

• Interest in technology and willingness to learn about Contentful's solutions

• Customer-first mindset, where you and company wins by helping our customers to be successful.

• Willingness to travel (up to 10%)

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences

• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company

• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days

• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges

• Use your personal education budget to improve your skills and grow in your career.

• Use your physical fitness budget to get away from your desk and support your physical wellness

• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties

• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years

• New hire office equipment stipend. Get the gear you need to work at your best

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