🐦 About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4.8 million (and growing) care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year, making Birdie the holder of the largest structured community healthcare dataset in Europe.

Birdie was founded in 2017, a B-Corp certified company that leverages technology to reimagine home care. With a total raise to date of $55M, we secured our Series B funding in 2022 led by Sofina, Omers, and Index Ventures, fuelling our mission to transform care.

Recognised for its innovation and impact, we have received numerous accolades, including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloitte's EMEA Technology Fast 500 in 2024. We joined Tech Nation's prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastest-growing UK & Ireland startups in 2024. Furthermore, Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.

Check out our principles and join us at Birdie as we continue to push the boundaries of what's possible in home healthcare. Together, we will continue to make a meaningful difference in the lives of millions.

🚀 Your mission at Birdie

As our People Operations Associate, you’ll support the People team with operational tasks, ensuring we can all do our best work. You’ll be responsible for sending employment contracts, pre-boarding new joiners , updating details across our HR tech stack (Ashby, Humaans, Lattice, Happl, Payfit) and organising our office & socials.

This role is for a 9 month fixed term

🦸‍♀️ How you will contribute

Your work will directly impact the pace at which we can support all Birdies and you’ll quickly become a point of contact for employees internally, answering their queries and updating details where necessary. You’ll have an empathetic nature but a high degree of operational excellence and diligence with ability to juggle multiple work streams simultaneously without becoming flustered. Within our 5 person People and Talent team, you’ll find lots of opportunities to learn from seasoned People and Talent superstars.

Some of the key tasks you’ll be responsible for include:

• Collaborating with the finance team to ensure accurate and timely payroll processing

• Preparing and sending out employee contracts

• Assisting in the planning and coordination of the annual Birdie Retreat

• Keeping our tech stack updated with accurate employee information

• Responding to employee queries

• Organising pre-boarding and onboarding for new joiners

• Supporting the Talent team with initial screening interviews

• Coordinating company-wide meetings, socials and office events

🤩 We'd love to hear from you, if you:

• Have experience working in People teams are and confident updating HR tools and platforms

• Possess a keen interest in the Employee Lifecycle and are excited to learn from experienced peers

• Are based in or around London and are happy to be in our Waterloo office 3 days per week

• You have a roll-your-sleeves-up attitude to work, with no task too big or too small

• Are computer literate

🙌 What are the benefits?

People are our core strength. We are social entrepreneurs, boasting an outstanding culture with strong values (B-Corp certified). We offer intentional benefits and invest in our team's growth, satisfaction and ability to thrive:

✨ Compensation

Our salary packages are competitive, the role is £35k. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.

🏝 Location

This role will need to be based in London with a minimum of 3 days per week in the office. We organise regular in-person events and online socials to make sure you can meet up with peers.

Birdie does not currently support any visa applications and therefore we do require permanent right to work in the UK.

🌱 L&D budget

Learning and growing is a fundamental part of Birdie life. You'll have an annual personal development budget to put towards books, courses, trainings and conferences; continuous coaching within the team and with external experts.

🏡 Work From Home budget

Making your workspace comfortable is important to us, you’ll have access to a WFH equipment budget to ensure you have what you need.

🌴 Paid time off

We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments, all Birdies get an extra “Birthday” day off and can choose to take it at any point in the year.

🫶🏻 Birdie giving days

Birdie is a B-corp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering (to a cause you’re passionate about) each year.

🌍 Sabbaticals

We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.

👩‍⚕️ Private health insurance & Gym and wellbeing discounts

Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.

🚲 Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months

👼🏽 Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

🐣 Fertility Leave

Birdie recognises the emotional and physical challenges of fertility treatment and investigations, and supports all Birdies by offering 5 additional paid days of leave.

👵🏻 Employer pension contribution

Birdie contributes 4% of your salary to your pension when you contribute 5% (UK Birdies)

⛷ Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual company-wide retreats

🤗 Exceptional culture

We see ourselves as social entrepreneurs shaping a new kind of organisation: caring, responsible yet fostering excellence. Read The Birdie Way to learn more.

🌈 Diversity, Equity, Inclusion and Belonging

At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging.

It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise and all applicants will be considered for employment without attention to these aspects.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.